Explosions on Galaxy Note 7 reports have not been forgotten and have been expanding as the foam by all means in these last days. Samsung went swift to declare who was investigating the problems to finally decide I was going to make in this regard.
A difficult to take decision is finely opted that the Korean company and has just released an official press statement. Samsung will be replacing all the Galaxy Note 7 which had been affected around the world. A new model will be sent to all users immediately those who return their phablet, regardless of the date of purchase.
Meanwhile all the Galaxy Note7 sales have been suspended until the defective devices out on the market and only those who have no problems are permanent in circulation. A serious problem to which is an insult Samsung and that with this decision will attempt to alleviate, since not is dish of good taste or to the user nor for the own company which a smartphone explode of bad way.
Koh Dong-jin, head of the Samsung business division, told the press that only 24 of every million devices are at risk:
To September 1, a total of 35 devices were registered through the Samsung support and service centers. Only 24 units per one million were affected by the problem of battery. Our priority is the safety of our customers, we have decided to cease sales of Galaxy Note 7 and offer new models to all customers.
While Samsung has designed the battery cell, he commissioned the manufacturing to other companies and is in one of these factories where would be the problem. It is important that Samsung put security as first thing before the cost that may involve a massive campaign to replace models. Let us hope that the problem is resolved quickly since it is a special moment for the competition.
